Government, organised around your life.
Tell us what’s happening. We’ll show you every service you need, in order, with the right official link. 67 services, 22 life events.
Services
Get a TRNYour Taxpayer Registration Number. You need it for almost everything.
Get your National IDThe new free National ID card from NIRA. You can start online.
Get or renew a passportAdults renewing can do it online. First passports and children’s passports are done in person.
Get a copy of a birth certificateLost it or need a new one? Order it online. NIRA now does this, not the RGD.
New baby: get the first free birth certificateEvery child’s first birth certificate is free. You can ask for it online.
When someone dies: register the death and get the certificateWhat to do first, and how to get death certificates for banks, insurance and burial.
Get a police recordPay first, then apply and book your fingerprint appointment online.
Renew your driver’s licencePay online to save time, then drop your papers at a tax office.
Check and pay property taxSee what you owe and pay it online.
Get your NHT refundGet back NHT money you paid 8 or more years ago. Online only.
Get a Tax Compliance Certificate (TCC)Proof your taxes are up to date. Needed for government contracts and some licences.
Register a business or companyOne online form registers you with Companies Office, TAJ, NIS, NHT and HEART.
Get an NHF card for cheaper medicineHelps pay for medicine and tests for 28 long-term illnesses.
NIS number and NIS pensionGet your NIS number, or apply for your pension when you retire.
Apply for PATHGovernment cash help for families in need, the elderly, people with disabilities and pregnant women.
Register to voteFree. Done in person. Watch the two deadlines each year.
Lost, stolen or damaged passportWhat to do first, and how to replace it.
Jamaican citizenship for children of Jamaicans born abroadBorn overseas to a Jamaican parent? You can claim Jamaican citizenship.
Apostille: make a document valid overseasGet a birth, marriage, school or other document stamped for use in another country.
Fix a birth certificate or add the father’s nameWrong spelling, a missing name, or no father listed? Each has its own online form.
Get married at the registryA simple civil wedding, booked online.
Renew car registration and fitnessNo more stickers. Registration and fitness are now emailed to you.
Get a learner’s (provisional) licenceThe first step to learning to drive.
Look up a land title or planBuy a copy of a title, plan or valuation report online.
Apply for a student loanStudents’ Loan Bureau loans for college and university. Apply online.
Sign up for free HEART skills trainingTraining and certificates for work. Free up to Level 5 from June 2026.
Help for seniors 60+: JADEP and Senior Citizen IDCheap medicine with JADEP, and discounts with the Senior Citizen ID.
Register as a farmer with RADAGet your RADA farmer ID. You need it for receipt books and support programmes.
Clear a barrel or package at CustomsWhen a barrel or package is shipped to you, you must clear it with Jamaica Customs before you can take it home.
Come home as a returning residentMoving back to Jamaica to live? You can bring your household and personal goods with less duty, one time only.
Get a work permit for a foreign workerAnyone who is not Jamaican needs a work permit from the Ministry of Labour before they can work here.
Register a disability with the JCPDRegistering with the Jamaica Council for Persons with Disabilities gets you the certificate you need for their help and benefits.
Get free or low-cost legal help (Legal Aid)Arrested or charged and can’t afford a lawyer? Legal Aid can give you one.
Complain about a business or productA business sold you something bad and won’t fix it? The Consumer Affairs Commission can help.
Report a crime or give an anonymous tipCall the police in an emergency, or give a secret tip to Crime Stop.
Find a shelter or get help after a hurricaneSafe shelter during a storm, and grants to repair your home after.
Get help for your mental healthFeeling stressed, low or not like yourself? Call a free helpline and talk to someone who will listen.
PEP: your child’s high school placementPEP results decide which high school your child goes to after Grade 6.
Claim an NIS funeral grant or widow’s benefitWhen someone who paid NIS dies, the family can get help with the funeral, and the spouse may get a benefit.
Get a food handler’s permitProof you’ve done food safety training. The law says you need one to work with food that is sold or served.
Get an NHT housing loanLow-interest loans for NHT contributors to buy, build or fix a home.
Get approval to build or extend a houseYour municipal corporation must approve plans before you build, add on, change or knock down a building.
Get a trade licence for your businessLets you legally run a shop, a wholesale business and some other trades. You get it from TAJ.
Register your business for GCTOnce your business sells enough, you must register to charge GCT (sales tax) and pay it to the government.
Register a charity, co-operative or friendly societyMake your group official, so a charity gets tax benefits and people can trust it with donations.
Buy a lot or house in a government housing schemeThe Housing Agency of Jamaica (HAJ) sells serviced lots and houses in its schemes. You apply online.
Ask for a home under the New Social Housing ProgrammeThe Government builds simple homes for very poor and vulnerable families on land they own or can use.
Get help with a rent problem (tenants and landlords)The Rent Services Unit settles landlord–tenant disputes, registers rented places and sets fair rent.
Check a real estate dealer or developer before you payMake sure the dealer, salesman, developer or development is legally registered. It takes a minute.
Get an environmental permit from NEPALarge or risky projects need a NEPA permit before work starts.
Subdivide land into lotsTo split land into two or more lots, for sale or for family, you need approval from your municipal corporation.
Change how a building is used (planning permission)Turning a house into a shop, office or guest house? You need planning permission first.
Get business advice and training (JBDC)The Jamaica Business Development Corporation helps small businesses with advice, training, business plans, product design and incubators.
Get a small business loan or grantThe Development Bank of Jamaica (DBJ) and EXIM Bank help small businesses borrow or get grants to grow.
Protect your brand name or logo (trademark)Registering your brand name, logo or product design with JIPO stops others copying it.
Get an import or export licenceSome goods need a Trade Board licence before you bring them in or ship them out.
Start exporting or find investors (JAMPRO)JAMPRO helps Jamaican businesses sell overseas and attract investors.
Get product labels approved and food plants registeredFood and other goods sold in Jamaica must meet standards. Labels are checked and food makers must register.
Get a fire safety inspection for your businessThe Jamaica Fire Brigade inspects business buildings and certifies they are fire-safe.
Get your wiring inspected and certifiedA licensed inspector must certify your wiring before JPS will turn on the power.
Get electricity (JPS) connectedJPS connects power after a licensed inspector certifies the wiring.
Go solar and sell extra power to JPSTo connect solar to the grid and sell extra power, you need an inspection, a licence and a JPS contract.
Get water (NWC) connected or report a leakApply to the NWC for piped water, and report leaks or no water.
Garbage collection, bulky waste and illegal dumpingFind your collection day, get big items removed, and report missed pickups or dumping.
Report a pothole, bad road, blocked drain or streetlightTell the right agency so it gets fixed.
Use your parish municipal corporationYour municipal corporation runs markets, cemeteries, parish roads, building approvals and more.
Get a spirit licence to sell alcoholYou need a spirit licence from the Parish Court before selling alcohol.
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What’s happening in your life?
Family and personal
Having a baby
6 steps
Getting my papers in order
6 steps
School and training
5 steps
Getting married
3 steps
Retiring and getting older
5 steps
When someone dies
6 steps
Work and business
Getting a job
6 steps
Starting a business
9 steps
Growing or financing my business
7 steps
Starting a charity, church or community group
5 steps
Farming
8 steps
Home, land and community
Buying or renting a home
8 steps
Building or renovating
8 steps
Land, development and the environment
6 steps
Light, water, solar and garbage
5 steps
My community and parish
5 steps
Travel and driving
Help and hard times
Need help making ends meet
8 steps
After a hurricane or disaster
7 steps
Crime, complaints and your rights
5 steps
Most used
Get a TRNYour Taxpayer Registration Number. You need it for almost everything.
Get a copy of a birth certificateLost it or need a new one? Order it online. NIRA now does this, not the RGD.
Get or renew a passportAdults renewing can do it online. First passports and children’s passports are done in person.
Get a police recordPay first, then apply and book your fingerprint appointment online.
Renew your driver’s licencePay online to save time, then drop your papers at a tax office.
Get your NHT refundGet back NHT money you paid 8 or more years ago. Online only.