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Life events › Services

Lost, stolen or damaged passport

What to do first, and how to replace it.

✓ Links tested 24 Oct 2026 · Facts checked 24 Oct 2026
Lost or damaged passport (PICA)

Opens the official government site.

Who can do this

Any Jamaican whose passport is lost, stolen or damaged.

What you need

Tick things off as you gather them.

Steps

  1. Report the loss at a police station and get a police report.
  2. Read PICA’s lost passport page for the forms you need.
  3. Book an appointment at a PICA office. Replacements cannot be done fully online.
  4. Bring your papers and pay the replacement fee.

Cost

Replacement costs more than a normal renewal. See the PICA fee page.

How long

Ask PICA when you apply. Need to travel urgently? Ask about an emergency travel document.

Can’t go online?

PICA, 25 Constant Spring Road, Kingston 10, or Overton Plaza, Montego Bay. Phone 876-754-7422.

More official links

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