CRM Easy GovernmentA project of CRM JA Charity
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Life events › Services

Get or renew a passport

Adults renewing can do it online. First passports and children’s passports are done in person.

✓ Links tested 13 Nov 2026 · Facts checked 24 Oct 2026
Renew online (PICA)

Opens the official government site.

Who can do this

Adults whose passport was issued after September 2001, with the same name and details. First-time passports, children and name changes must apply in person.

What you need

Tick things off as you gather them.

Steps

  1. Open the PICA online passport site.
  2. Fill in the form and upload your photo.
  3. Pay by card.
  4. Choose to collect it in Jamaica or have it couriered.
  5. Track your passport on the same PICA online site with your reference number.

Cost

See the fee shown on the PICA site when you apply.

How long

Faster than paper applications. Track it online.

Can’t go online?

First-time or child passport: book an appointment at a PICA office. Bring the original birth certificate, ID and two photos (one certified). Phone 876-754-7422.

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