🚰Get water (NWC) connected or report a leak

Who can do this

The property owner, or someone with the owner’s signed and witnessed letter.

What you need

• Proof of ownership (lawyer’s letter with volume and folio, mortgage letter, or certified title under 6 months old)
• Numbering certificate from the municipal corporation
• Valid ID and TRN
• Applying for someone: their letter witnessed by a JP, police corporal or above, lawyer or notary

Tick things off as you gather them.

Steps

1. Gather your documents.
2. Apply online on the NWC “Apply for Supply” page.
3. The NWC may inspect within 5 working days.
4. Pay the installation deposit. The NWC connects you.
5. Leak on a road or open space: use the leak form or call 1-888-225-5692.
6. No water: check NWC advisories, then call.
7. A leak inside your property is yours to fix. Call a plumber.

More official links

• Requirements for supply ↗
• Report a leak ↗
• Outages and advisories ↗

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